After six weeks of daily cooking cleanup, dinner parties, and large-load testing in 2026 — here's our full verdict on the Bosch 800 Series 24" Dishwasher (SHP78CM5N). Read our testing methodology.
Kitchen Appliances Editor · Tested daily over 6 weeks, May–June 2026 · Methodology
The Bosch 800 Series has been the default recommendation for premium quiet dishwashers since Bosch built its reputation on whisper-quiet operation, and after six weeks of running it nightly through everything from baked-on casserole dishes to delicate stemware, it's easy to see why. At a $1,499.00 list price (frequently discounted closer to $1,300–$1,400), it sits at the top of Bosch's lineup — above the 300 and 500 Series, and positioned against premium rivals like KitchenAid and Miele. The SHP78CM5N pocket-handle, top-control model we tested is the most popular configuration, though Bosch also sells the SHX78CM5N bar-handle variant with identical internals.
The 42 dBA noise rating is what genuinely sets this dishwasher apart for everyday use. In our testing, we could run it during dinner conversation in an open-plan kitchen without raising our voices, and it was effectively inaudible from an adjacent room with the door closed. PrecisionWash with PowerControl uses sensors that continually scan the load throughout the cycle, and the PowerControl spray arm specifically targets the dirtiest dishes wherever they're placed on the bottom rack — we tested this on baking sheets with stuck-on, baked-on food and consistently got them clean without pre-scrubbing.
The CrystalDry technology earned its keep on every load that included plastics. Unlike older condensation-drying dishwashers that leave plastic storage containers damp, CrystalDry uses a zeolite mineral that absorbs moisture and converts it to heat up to 176°F, and in our testing plastic tupperware came out genuinely dry enough to put away immediately rather than air-drying on the counter. The Flexible 3rd Rack gave us a dedicated, V-shaped spot for flatware and utensils that freed up real space in the lower rack, and RackMatic let us adjust the middle rack height to fit a stockpot on the bottom without removing tines.
The honest caveats: the dishwasher requires a separate power cord (model SMZPC002UC) that isn't included in the box, something installers should budget for ahead of time. We also found the InfoLight floor projection — while a clever touch given how quiet the unit is — easy to miss in a brightly lit kitchen, so it's not a substitute for a visible display if you want to glance and check cycle status. At 16 place settings, capacity is generous for a standard 24" dishwasher but won't match XL-capacity rivals designed for very large households. And like most premium dishwashers, full cycles with CrystalDry drying run noticeably longer than budget models — typically 2.5 to 3.5 hours depending on the soil level selected. Browse our full kitchen appliance reviews or the dishwasher category.
Scored across our 5-dimension dishwasher rubric — read our testing methodology for how we calculate weighted scores.
Full stainless steel tub, smooth EasyGlide rack system, and solid anti-fingerprint exterior held up across six weeks of nightly use with no wear or rack-track issues.
PrecisionWash with PowerControl delivered consistently spotless results on baked-on food without pre-scrubbing, with no streaking on glassware in our testing.
CrystalDry technology genuinely dried plastics that condensation-drying dishwashers leave damp — 16 place settings comfortably handled large dinner-party loads.
At 42 dBA, this was effectively inaudible from an adjacent room — the top-mounted controls and InfoLight floor projection are intuitive once you know to look for them.
At $1,499.00 (often $1,300–$1,400 on sale), it's a genuine premium purchase, but CrystalDry and the 42 dBA rating are difficult to match at this price elsewhere.
Top picks in our Best Kitchen Appliance Awards 2026 · Dishwasher category · Best for Families
The honest breakdown after six weeks of daily use with the Bosch 800 Series 24" Dishwasher (SHP78CM5N). See our methodology.
Everything included with the Bosch 800 Series 24" Dishwasher at purchase, plus what we recommend adding for installation.
Verified details from Bosch-Home.com and our independent testing, current as of June 2026.
Bosch 800 Series 24" Dishwasher vs top rival dishwashers in 2026 — tested across the same evaluation period where possible.
| Feature | Bosch 800 Series SHP78CM5N | Bosch 500 Series SHP65CM5N | KitchenAid 44 dBA Dishwasher | Miele G 7000 Series |
|---|---|---|---|---|
| Price | $1,499.00 list, ~$1,350 street — strong value for top-tier CrystalDry performance | $999.00 — costs less but uses PureDry condensation drying instead of CrystalDry | $1,049.00 — competitive pricing, but louder operation at 44 dBA | $1,999.00+ — premium pricing for Miele's longer service life and AutoDos detergent dosing |
| Noise Level | 42 dBA — among the quietest in its class | 44 dBA — slightly louder than the 800 Series | 44 dBA — comparable to Bosch's 500 Series | 40 dBA — marginally quieter, at a significantly higher price |
| Drying Technology | CrystalDry — zeolite mineral heat-conversion drying, including plastics | PureDry — standard condensation drying, less effective on plastics | ProDry fan-assisted drying | AutoOpen door drying system |
| Place Settings | 16 place settings | 16 place settings, same tub size | 16 place settings with a flexible third rack | 16 place settings with Cutlery Tray as third level |
| Best For | Buyers who want CrystalDry's superior plastics-drying without paying Miele pricing | Budget-conscious buyers who still want Bosch's quiet operation and reliability | Buyers already invested in KitchenAid kitchen appliances for design matching | Buyers prioritizing long-term durability and automatic detergent dosing over price |
Current pricing for the Bosch 800 Series 24" Dishwasher (SHP78CM5N) across major retailers, checked June 2026. Prices and stock availability change frequently.
Everything you need to know before buying the Bosch 800 Series 24" Dishwasher (SHP78CM5N).
CrystalDry uses a zeolite mineral compartment inside the dishwasher that absorbs residual moisture from the final rinse and converts it into heat, raising the interior temperature to as high as 176°F during the drying phase. This is a fundamentally different approach from standard condensation drying, which simply relies on temperature differences to let moisture evaporate off dishes.
In our testing, this made the biggest difference on plastic items like food storage containers, which condensation-drying dishwashers typically leave with visible water droplets. With CrystalDry, plastics came out genuinely dry enough to put away immediately into the cupboard.
No — the Bosch 800 Series requires a separate power cord (model SMZPC002UC) that is not included in the box. This cord connects to the junction box on the back of the unit and typically costs $25–$40, available through Bosch's accessories store, Amazon, or most appliance retailers.
If you're having the dishwasher professionally installed, confirm with your installer whether they'll supply the cord or whether you need to purchase it separately ahead of time to avoid delivery-day delays.
The 800 Series ($1,499.00) is worth the roughly $500 premium over the 500 Series ($999.00) if you specifically want CrystalDry's superior drying performance on plastics, since the 500 Series uses Bosch's older PureDry condensation-drying system. Both models share similar 16 place setting capacity and Bosch's quiet operation.
Choose the 500 Series if you don't run many plastic items through the dishwasher and would rather save the money — it still includes PrecisionWash cleaning and Bosch's reliable build quality, just without CrystalDry drying.
42 dBA is roughly comparable to the ambient noise level of a quiet library. In our six weeks of testing in an open-plan kitchen, we could carry on a normal conversation in the same room while it ran, and it was essentially inaudible from an adjacent room with the door closed.
Because it's so quiet, Bosch includes an InfoLight that projects a light onto the floor (or inside the pocket handle on select models) to visually confirm a cycle is running, since you often can't tell by sound alone.
Yes — Bosch dishwashers have no exposed heating element, which means dishwasher-safe plastics can be loaded in any rack without risk of melting or warping, unlike some dishwashers with bottom-mounted heating elements. CrystalDry's zeolite-based drying also genuinely dries plastics rather than leaving them damp.
We'd still recommend checking individual manufacturer guidance on plastic items, and loading them in the top rack away from the most concentrated spray zones for the longest lifespan.